LienVault.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our nationwide construction lien management platform serving all 50 US states.
2. Information We Collect
2.1 Account Information
Name and email address
Company name and business information
Contractor license information
Billing and payment information
2.2 Project Data
Property addresses and project details
Contract amounts and dates
Owner, general contractor, and subcontractor information
Preliminary notices, intent to lien letters, and waiver records
2.3 Email Integration
When you connect your email account, we access emails related to construction projects to automatically extract job information. We only process emails relevant to lien rights and do not store or access personal emails unrelated to your construction business.
3. How We Use Your Information
To provide and maintain our lien management services across all 50 US states
To calculate deadlines based on state-specific lien laws for each jurisdiction
To generate jurisdiction-compliant preliminary notices
To send notices via USPS certified mail nationwide
To send deadline reminders and forfeiture risk alerts
To process payments and manage subscriptions
To improve our AI extraction accuracy
To comply with legal obligations
4. Data Sharing
We may share your information with:
Service Providers: Including Lob (certified mail), Stripe (payments), Nylas (email integration), and cloud hosting providers
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures including:
Encryption of data in transit and at rest
Secure authentication with OAuth 2.0
Row-level security for multi-tenant data isolation
Regular security audits and monitoring
6. Data Retention
Project and notice data is retained for 7 years while your account is active (for construction industry compliance). Upon account cancellation, data is retained for 30 days to allow reactivation, then permanently deleted. You may request deletion of your account and data at any time.
7. Your Rights
You have the right to:
Access and download your data
Correct inaccurate information
Delete your account and data
Disconnect email integrations
Opt out of marketing communications
8. California Privacy Rights
California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information (which we do not do).
9. Contact Us
For privacy-related questions or requests, contact us at:
Email: privacy@lienvault.ai
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.